Returns & Exchanges
At RinseKit, we stand behind our portable showers and want you to be fully satisfied with your purchase. If you are not completely happy, you may return your item within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process and receive a return authorization.
Prepare the Package
Securely pack your RinseKit in its original packaging, ensuring all nozzles, hoses, and accessories are included to qualify for a full refund.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned unit, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing